East Hampshire Counselling Privacy Policy

Our contact details:

Name: Zeenat Hutchings

Address: Broadfields, Portsmouth Road, Liphook, West Sussex, GU30 7JH.

Phone Number: 07743343556

E-mail: zeenat.hutchings@gmail.com

The type of personal information we collect:

We currently collect and process the following information:

• Name
• Date of birth
• Address
• Email address
• Telephone number
• GP details
• Emergency contact number

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Sessional records and Emergency

We use the information that you have given us in order to retain data for our records and we do not share this without your permission except for the reasons below.

We may share this information with the court if it is requested.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Zeenat Hutchings at East Hampshire Counselling

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest

How we store your personal information

Your information is securely stored.

We keep your personal data for a period of 5 years. We will then dispose your information by removing your data from our system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at zeenat.hutchings@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at East Hampshire Counselling, zeenat.hutchings@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk